Straight Through Contents®

Enhance Efficiency, Speed Settlements

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Digitally Transforming the Contents Claim Experience

enservio’s Straight Through Contents® is an end-to-end contents claim solution, effortlessly guiding the policyholder from inventory capture straight through to payment in real-time.

Straight Through Contents® streamlines the contents claim process by automating low-risk claims and providing accurate settlement. Utilizing Innovation and Artificial Intelligence, it expedites claims to meet customer expectations in an on-demand society.

Carrier Benefits

  • Optimize Claims Handling
  • Reduce Cycle Time by 33%
  • 50% Reduction in LAE
  • Claim Accuracy Improvement and Lowered Risk
  • Claim System Integration

Policyholder Benefits

  • Self-Service in Real-Time
  • Process Transparency
  • Easy to Use with On-Boarding
  • Downloadable Settlement Report
Expedites Claims Process, Increases Efficiency
Improves Claim Accuracy, Lowers Risk
Empowers Policyholder Self-Service
Promotes Optimal Customer Experience

Key Features

insured-portal-icon AI Powered Rules Logic

  • Expedites claim processing for accurate settlement and automated low-risk claims in real-time. Claim thresholds are determined by your organization

insured-portal-icon On-Boarding Enhancements

  • Review of steps for how to create inventory, add attachments, and submit a claim, and explanation of settlement

insured-portal-icon Up-Front Fraud Language

  • Fraud language is presented in the first stage of inventory creation, which has been proven to promote honesty and decrease fraud

insured-portal-icon White Labeled Solution

  • Tailor to your organization’s look and feel by customizing Customer Portal’s colors and branding

insured-portal-icon Item & Claim Attachment

  • Easily upload attachments to the claim at the line level to clarify the nature of lost items

insured-portal-icon LiveChat

  • Support teams available to assist policyholders with questions

insured-portal-icon Key Claim Process Notifications

  • Notifications provide transparency and keep the policyholder informed of next steps, submittal and acknowledgment

insured-portal-icon Settlement Report

  • Downloadable settlement report for accurate and defensible settlements
  • CONTACT US
  • SUBMIT CLAIM
  • REQUEST DEMO

    • Exciting News!

     

    We are thrilled to announce the launch of our brand-new Claims Portal designed exclusively for you. Watch this short video for quick overview!

     

    (Please note, by clicking on the video link, you will be directed to a third-party site that is responsible for any collection of personal data.)

     

    Say hello to a fresh and improved experience for submitting and modifying your claims. We've crafted this site with your needs in mind, ensuring that your submission process is easier and faster than ever before. It's time to update your bookmarks to https://myclaimportal.enservio.com and explore our shiny new site, enjoy!

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