Getting Your Life Back on Track After a Fire Loss
“He treated me with the care and concern that made me think I was his only client.” On January my home in Virginia burned. I was asleep at the time, but was awakened by my smoke detector and pulled out of my upstairs bedroom window by the responding firefighters. After a couple of days in […]
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Working Through a Fire Loss
“The detail and accuracy with which they did their job was amazing.” We felt compelled to put this in writing. We want to compliment our insurance company on their decision to use SOS to inventory our household contents. Lou Ayres from SOS came in two days after our fire loss and spent three full days […]
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Exceptional Customer Service
“I now have a much better understanding of how to use Enservio.” Dear Enservio leadership: I just wanted to drop you a quick note to tell you about the exceptional customer service I received from your employee Jack Murphy today. I have worked in property claims for the past 8 years and I recently accepted […]
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Personal Property Theft at a Storage Facility
“It was a welcome surprise to find a company such as yours with such high quality people on the front lines.” Some months ago I had a significant amount of personal property stolen from a storage facility, but was fortunate enough to have a homeowner’s policy that covered the loss. In dealing with a property […]
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Replacing a Family’s Camera Equipment
“Thank you for the excellent service provided by you.” I want to personally thank you for the excellent service provided by you during the processing of our family’s camera equipment replacement effort as directed by my insurance company. As anyone that has been burglarized knows there is a tremendous amount of stress placed upon the […]
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Helping a Family Who Experienced Property Theft
“I would like to extend the heartfelt thanks from my family and myself for the assistance that your company has shown us.” I am writing this letter to you and Mr. Scheer to express my gratitude for the outstanding and excellent service that your company, specifically your employees have shown to me and my family during this […]
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A Compassion For Pets
“…A job ‘more-than-well done!'” Mr. Reamer, Greetings! After many years in business, I am well aware that supervisors and managers often hear from customers when they have a complaint. However, I truly believe that it is incumbent upon us to communicate with those in supervision and/or management when one of their employee’s renders exemplary service. […]
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Content Specialist From a Top 10 Insurance Carrier
“Truly great job every time, every single time.” I wanted to take a moment to let you know a little about the wonderful service I consistently receive from DJ Calabrese. I work on content losses related to large fires. I have found myself in a pinch not being able to locate, or document certain items […]
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Firemans Fund Adjuster
Hello, though you do not know me, I was a proud Field Inventory Specialist of Enservio for almost 2 years. I greatly enjoyed the atmosphere created by the staff of Enservio, which made climbing through mold and smoldering wood much more enjoyable.
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Extraordinary Service on Personal Property Loss
I just wanted to take a moment to extend my personal heartfelt gratitude to you for the extraordinary service you have provided me. The concern and detail extended to my actual loss and the commitment to my satisfaction was truly a commodity this world can use a lot more of.
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