Services Archive - Enservio

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Archives: Services

Easy Claim Submission

Contents Management Solution

Choose from a number of quick and easy ways to submit your contents assignments to Enservio for fast accurate settlement. With our online form, LiveChat phone or fax options – we let you decide the option that works best for you.

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Commercial Claims

Contents Management Solution

Expedite getting your insured’s business up and running with our complete solution for “Main Street” commercial contents property claims, including management of all size losses and perils. This service is ideal for sectors such as retail; restaurant; service and repair; libraries; schools; healthcare; distribution and warehouses.

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Contents Inventory

Contents Management Solution

Deliver exceptional service to your policyholders with fast, accurate inventory recreation of lost items – whether it’s onsite or telephone transcription with a trained contents expert. By offloading the inventory work to us, you’ll reduce cycle times by up to 70% on large loss. Speed settlements by minimizing the back and forth with your insureds and relieving your policyholders of the burden of determining what was lost on site during a difficult time.

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Contents Valuation

Contents Management Solution

Minimize back and forth with insureds by giving them the most accurate valuations. Unlike other contents companies who rely on Google searches to value lost items, we employ our TrueLKQ® product database. Google is frequently biased toward paid placements and not designed to provide accurate pricing. In contrast, our pricing dataset is optimized for Like Kind and Quality matching based on 15 million products, more than 385 vendors and over a decade’s worth of historical pricing data, updated nightly.

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Jewelry Valuation

Contents Management Solution

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Recoverable Depreciation

Contents Management Solution

Reduce the time to process recoverable depreciation with Enservio’s Receipt Capture Services. We simplify the content inventory process by assisting you with the receipt management process.

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Replacement

Contents Management Solution

Make it easy for your policyholders to restore their lives with exclusive access to millions of products at discounts of up to 30% in your own branded online shopping platform. From clothing to appliances, your mall has all the products your insureds need to get back on their feet from hundreds of top retailers.

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Select for Specialty Valuation

Contents Management Solution

Expertly service your high-worth customers without hiring additional staff. Enservio’s team of in-house Select® specialists provide nationwide inventory and valuation of fine art, collectibles, antiques and unique items, as well as deliver expert assistance for high-net-worth policyholders in the areas of collection cataloging, appraisal, and art advisory.

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ListAssist

Contents Management Solution

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LiveScribe

Contents Management Solution

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ContentsExpress

Contents Management Solution

ContentsExpress® is the industry’s leading contents management solution trusted by top insurance carriers nationwide. Built with claim processing speed and accuracy at its core, ContentsExpress helps claims professionals work smarter and faster and gives your team the ultimate boost in workflow efficiency while satisfying your policyholder’s expectations. Real-time actionable business data paired with complete assignment flexibility puts you in the driver seat to manage your contents program for maximum ROI.

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Customer Portal

Empowering your Policyholders in the Contents Inventory Process

The Enservio Customer Portal empowers your policyholders in the contents inventory process – speeding settlement and enhancing customer satisfaction. Policyholders have the ability to upload or create their contents inventory list which is fed directly into ContentsExpress. This significantly enhances workflow efficiency and leads to faster settlement. The Enservio Customer Portal is also compatible with mobile devices and tablets for an enhanced user experience.

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ContentsAnalyzer

Fraud Detection Solution

ContentsAnalyzer™ effectively identifies and combats fraudulent claims in real-time - alerting your team prior to settlement. The solution is the industry’s only tool that scores claims both as a whole and at the individual line item level, for maximized results. ContentsAnalyzer increases quality SIU referrals by up to 20%. The product integrates with ContentsExpress – automatically scoring claims as they are processed. It can also be integrated with your current system requiring no change to your existing referral workflow.

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Paysurance

Claim Payments 

Put money in the hands of your insureds up to 3X faster and reduce your expense by as much as 80% with the Paysurance® platform. This comprehensive turn-key solution instantly gives you an optimized claims payment strategy with EFT, card, B2B and mortgage payment capabilities. Our payments solution is perfect for claims of all types including homeowners, automobile and mortgage. Our patented multi-party authorization reduces the potential for fraud and expands the reach of your electronic payment capabilities.

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Preferred Pricing

Replacement Solution

Preferred Pricing delivers an exclusive set of discounted pricing for contents replacement across all major product categories in the form of an online shopping environment. Carriers can pass on these special deals to policyholders offering replacement discounts up to 30% from over 385 retailers and 150,000 brands. The solution integrates with our ContentsExpress claim management solution giving your team access to unmatched pricing.

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